IT Support Specialist

Job Position IT Support Specialist Company Name Al Ain Mills MultiBranch Operations UAE To oversee the daytoday IT operations across three company branches The ideal candidate will ensure the seamless functioning of the IT infrastructure including firewalls networks physical and virtual servers printers and provide technical support to employees The role also includes responsibility for implementing and managing backups to safeguard the company s data and systems Key Responsibilities Infrastructure Management Backup and Disaster Recovery Printer Management Network Administration Server Management Employee Support System Security Collaboration and Teamwork Documentation Requirements Education Bachelor s Degree in Information Technology Computer Science or a related field Experience 3 years of proven experience in IT infrastructure backups servers networks and printer management Technical Skills Strong knowledge of backup solutions and disaster recovery planning Expertise in firewall management and network troubleshooting Fortinet Cisco or equivalent Experience with virtualisation technologies e g VMware HyperV Proficiency in both Windows and Linux server environments Familiarity with cloudbased systems and backup solutions is a plus Handson experience with printer configuration management and troubleshooting Certifications Preferred CCNA CompTIA Network MCSE Microsoft Certified Solutions Expert or equivalent Other Requirements Willingness to travel between branches as required