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Client Servicing Manager

Client Servicing Manager

Michael PageDubai, United Arab Emirates
19 منذ أيام
الوصف الوظيفي
  • Opportunity to be a part of a unique growth team
  • Excellent exposure
  • About Our Client

    Our client is a global fintech, holding broker-dealer and capital markets service provider.

    Job Description

    • Develop and maintain relationships with external counterparties (including brokers, banks, and custodians) and act as a point of contact and escalation.
    • Interact with the trading desk and the Relationship Managers to ensure timely resolution of client requests.
    • Interface with Middle Office, Operations, Compliance and Technology for BAU processing escalation and support.
    • Implement improvement projects to the systems / processes / internal controls for new and existing market / products and technology enhancements.
    • Conduct periodic reviews of commissions generated against pricing sheets.
    • Handling Internal Audit and regulatory queries as they relate to Client Services
    • Participate in the development and implementation of policies and procedures, SOPs, Service Level Agreements, and Business Continuity Plans for Client Services to ensure compliance with regulatory requirements and internal controls.
    • The Successful Applicant

    • 5+ years in client-facing roles in the financial services industry, with experience in dealing with clients directly.
    • Strong knowledge of trade lifecycle and client onboarding.
    • Experience with financial products across asset classes.
    • Experience in handling audits and adhering to internal control frameworks.
    • Proficient in Excel; basic IT / system project knowledge is a plus.
    • Strong team player, with proven ability to collaborate across internal teams and external stakeholders.
    • Strong written and verbal communication abilities, with a professional and approachable tone.
    • Ability to deliver results under pressure.
    • What's on Offer

    • Opportunity to be a part of a unique growth team
    • Excellent exposure
    • Contact

      Zaynah Aboobaker

      Quote job ref

      JN-062025-6764305

    إنشاء تنبيه وظيفي لهذا البحث

    Client Manager • Dubai, United Arab Emirates