IT Support Engineer

IT Support Engineer Job Location UAE Key Responsibilities Provide technical support for hardware software and network issues Troubleshoot and resolve systemrelated problems efficiently Maintain and upgrade IT infrastructure for optimal performance Install configure and monitor operating systems and applications Ensure cybersecurity best practices and data protection compliance Assist in IT projects system upgrades and new technology implementations Requirements Bachelor s degree in IT Computer Science or a related field Proven 24 years of IT support experience preferably within FMCG or a similar fastpaced environment Proficient in Windows and Mac OS environments Handson experience with Microsoft Active Directory and VPN configurations Experience with ERP systems SAP Oracle etc and enterpriselevel applications in FMCG Strong knowledge of networking fundamentals LAN WAN TCP IP DNS DHCP etc Certifications such as CompTIA A Microsoft Certified IT Professional MCITP or Cisco CCNA are a plus