Head Waiter

We are looking for an experienced and customer-focused Head Waiter to lead our front-of-house service team. The ideal candidate will ensure high-quality service standards, support training and supervision of waitstaff, and contribute to creating a welcoming and efficient dining environment for guests.

Key Responsibilities :

• Supervise and coordinate the activities of the waitstaff to ensure excellent service delivery.
• Greet and assist guests in a courteous and professional manner.
• Allocate tables, manage reservations, and handle special guest requests.
• Train, mentor, and support new and junior waitstaff.
• Monitor dining room cleanliness, table settings, and food presentation standards.
• Liaise between kitchen and front-of-house staff to ensure smooth service.
• Handle customer complaints and resolve issues promptly and professionally.
• Assist in stock control of service-related items (menus, utensils, linens, etc.).
• Support restaurant operations, including opening and closing duties.

Requirements :