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Associate Managing Consultant

Associate Managing Consultant

MastercardDubai, Dubai, United Arab Emirates
23 منذ أيام
الوصف الوظيفي

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

All About The Role

Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by :

  • Delivering new products and strategies to market smoothly and efficiently
  • Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual
  • Strengthening client s internal skills, knowledge and experience in critical areas
  • Transforming client processes and optimizing their management practices

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

All About The Role

Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by :

  • Delivering new products and strategies to market smoothly and efficiently
  • Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual
  • Strengthening client s internal skills, knowledge and experience in critical areas
  • Transforming client processes and optimizing their management practices

    • This Role Will Be Responsible For Supporting

  • Managing portfolio growth and customer engagement throughout the lifecycle of a card customer
  • Ensuring balanced growth addressing Credit, Operations, Compliance and Service Delivery risks.
  • The design and development of best-in-class portfolio programs based on local needs and co-creating globally scalable solutions with the central team.
  • Managing the delivery of regulatory changes so that they are delivered timely with seamless client experience and in a cost-effective manner.

    • Business

  • Support to develop and implement strategies to grow the credit card portfolio in line with the business targets
  • Support the initiatives related to customer engagement & balance build. This includes end-to-end management of campaigns across channels to grow spending and balances
  • Support the credit card instalment plans strategy, including the design and construction of payment plans, implementation of an effective sales strategy and optimizing revenues
  • Work with the Marketing and Analytics team on customer segmentation so that focused efforts can be made to promote the usage of existing customers
  • Help retain profitable customers, work with relevant teams for the implementation of a robust customer retention strategy

    • Develop sound business recommendations and deliver effective client presentations

    Plan, organize, and structure my own work and that of junior project team members to address client problems

    Lead team and external meetings, and lead or co-lead project management

    Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services

    Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members

    All About You

  • Experience in the delivery of large, complex projects / programs of diverse sizes in a cross-functional, multicultural environment
  • Domain knowledge of the payments industry and hands-on experience in program management, ability to manage multiple stakeholders under deadlines and pressure.
  • Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and / or technical expertise to the project team across multiple disciplines and geographies
  • Develop strong presence in the client organization extending beyond the immediate boundaries of the program
  • Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization
  • Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions
  • Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis
  • Able to lead, motivate and develop a team of professionals

    • All About Your Education & Skills

    Bachelor s degree or equivalent qualification. Advanced degree or MBA preferred

  • Fluent local office language and English required, other languages desirable (Arabic)
  • Comfortable with significant client interaction and interest in building relationships
  • Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred
  • Relevant experience of at least 7 years in cards product and portfolio management
  • Regional experience preferred
  • Analytical skills
  • Willingness to travel

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    إنشاء تنبيه وظيفي لهذا البحث

    Associate Consultant • Dubai, Dubai, United Arab Emirates