Reservation Agent

Reservations Agent You are the beginning of an exceptional guest experience As a Reservations Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive What is in it for you In 34 bullet points showcase the benefits and perks of working at the property Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 What you will be doing Consistently offer exceptional friendly and engaging service Ensure the best selection for the guest and ensure revenue is maximized through upselling Recommend property facilities and assist guests with information and special requests Book room reservation requests enter rooming lists and update accurate information in the system Qualifications Minimum 1 Years as a Reservations Agent Knowledge of Accor Distribution and Reservation systems is preferable You will be redirected to the company website to apply for this position