Dispatcher

Permanent

Position : Dispatcher

We are currently seeking a highly organized and detail-oriented Dispatcher to join our team in Abu Dhabi. The ideal candidate will have excellent communication skills, a strong ability to multitask, and a passion for providing exceptional customer service. As a Dispatcher, you will play a crucial role in ensuring the smooth and efficient operation of our transportation services.

Key Responsibilities :

• Receive and process transportation requests from clients, both internal and external
• Assign drivers and vehicles to transport goods and materials according to delivery schedules and customer requirements
• Monitor and track the movement of vehicles using GPS systems and communicate updates to clients and drivers
• Coordinate with the operations team to ensure timely and efficient delivery of goods
• Respond to any issues or delays that may arise during transportation and find solutions to minimize disruptions
• Maintain accurate records of transportation activities and update the system with relevant information
• Communicate with clients to provide updates on delivery status and address any concerns or complaints
• Ensure compliance with company policies, procedures, and safety regulations at all times
• Collaborate with other departments to improve processes and enhance overall customer satisfaction

Qualifications :