Business Processes Senior Consultant

Job Overview As a member of the SAP Ariba Consulting organization the Senior Business Process Consultant is involved in transforming businesses through the implementation and use of the leading Cloud procurement solutions of SAP Ariba He she applies a strong understanding of business and procurement processes as well as solid solution expertise to deliver high quality projects and support our customers in the successful adoption of our solutions Duties and Responsibilities Business Process Consulting Assist customers through the lifecycle of an SAP Ariba implementation Support the blueprinting process gathering customer requirements and expectations Support the design process with customers leveraging Ariba best practices as appropriate Assist customers in the development of processes and procedures which leverage Ariba solution functionality being deployed Influence the opinions and decisions of clients leveraging proves best practices Execute system testing and provide guidance on user acceptance testing Develop positive relationships with the customer team Use knowledge of customer s business and industry to assess findings and shape solutions Speak to a variety of customers from different departments at different levels and in large or small groups e g customer project manager technical team Make independent judgments within own area of competence Provide progress information and escalate project issues to the project manager to help ensure deliverables are on time and within budget Successfully execute tasks and activities at all project phases and build an exemplary track record in providing customer satisfaction Project Stream Responsibility Depending on seniority the Senior Consultant will also take on more responsibility on projects This could include leading a stream multiple streams or a project Responsibilities could include Plan and manage project tasks and resources to ensure deliverables are on time and within budget and meet quality standards to achieve high customer satisfaction Work with Managers and Senior Managers to establish customer satisfaction programs and other Key Performance Indicators Develop and deliver a project plan that will enable profitable delivery of the value proposition sold Manage internal and external resources to optimize client impact Serve as liaison between customer and Ariba internal teams Identify and address resource needs Identify and escalate as appropriate project issues Act as the point of contact for issue escalation Provide timely project communication and facilitates regular status meetings Deliver project cost and revenue forecasts Minimum qualifications Bachelor s degree in business computer sciences OR Master s degree in any science A minimum of seven 7 years of experience in IT or procurementconsulting Knowledge of procurement operations and or eprocurement tools Extensive experience with SAP Ariba solutions Supplier Lifecycle and Performance Management Sourcing Contracts Demonstrated ability to facilitate workshops with strong facilitation and presentation skills Demonstrated ability to proactively identify project risks and issues and to solve them applying strong analytical and problem solving skills Based in UAE working on projects in Middle East Flexible to work during Middle East business days Sunday to Thursday as needed Ability to travel in MENA or Europe 80 Fluent in English Qualifications that are a plus Master s degree in business or computer sciences Demonstrated ability to successfully work with multifunctional teams Experience with SAP Procurement solutions e g SAP SRM ECC MM other Work experience using project management methods e g PMI Knowledge of other languages especially Arab is a plus but not essential