Officer Authorizations and Fraud Control Unit

Description Our Authorizations Fraud Control Unit AFCU plays a crucial role in detecting and preventing fraudulent activities ensuring a secure and trustworthy environment for our clients What Youll Do As an Officer in the AFCU you will be responsible for executing all authorizationrelated functions within Card Operations Execute all authorizationrelated functions within the AFCU ensuring efficiency security and control Monitor the performance of the authorization engine and resolve performance issues promptly Liaise with the Cards Support team and payment schemes to resolve disruptions in card usage Review AML reports daily to identify potential AML cases and highlight them to the AML team Interpret Visa MasterCard Operating Regulations to ensure compliance and avoid regulatory fines Monitor SAFE and TC40 reporting to ensure compliance and avoid fines Identify technology solutions for unit problems and conduct user acceptance testing UAT of system enhancements Skills What We re Looking For University degree or equivalent qualification At least 2 years experience in Authorizations or Fraud Control Operations with thorough knowledge of card operations including Visa MasterCard regulations and account monitoring activities Strong process and control orientation Fluent in both written and spoken English Arabic Strong customer focus anticipating needs and resolving concerns What Youll Gain Be part of a dynamic and innovative team dedicated to making a difference Opportunities for professional growth and development A supportive and inclusive work environment