Lead and manage a portfolio of system-enabled changes, ensuring projects are delivered on time and within budget.
Implement and embed process improvement methodologies within the bank, including business process re-engineering, lean six sigma, automation, workflow, and production management.
Act as the primary interface with business units for the delivery of process and systems change initiatives.
Drive and support an agenda of automation, increasing Straight Through Processing (STP) rates across processes.
Conduct diagnostics within the business to identify and prioritize change initiatives and drive their delivery.
Serve as the project lead for regulatory change initiatives and oversee the end-to-end implementation.
Manage and optimize payment-related processes, including UAE domestic, international, and direct transfer payments, ensuring compliance and efficiency.
Prepare project trackers, summary, POVs using Microsoft tools.
Qualifications :
University Degree
Professional qualifications such as Certified Business Analysis Professional (CBAP) or PMP or Prince2
Minimum of 8-12 years of experience in banking operations, financial institutions, or consulting firms
Extensive knowledge of banking processes and systems improvement techniques
Skills & Attributes :
Ambitious, proactive, and results-oriented with a strong work ethic
Excellent negotiation and persuasion skills
Ability to think strategically and act tactically
Exceptional communication skills to effectively bridge gaps between teams