JOB PURPOSE
Execute the end-to-end sales process from sales enquiries to the receipt of final payments for Metal Business orders booked in line with the Company guidelines and procedures and achieve DMB budge / target. Maintain accounts receivables and debtors control records for the Metals department and ensure timely completion of the overall cycle under the supervision of the CEO - Metals and the Line Manager.
KEY ACCOUNTABILTIES
Policies, Processes and Procedures
- Implement all section policies, processes and procedures
Budgets
Implement the section work plans within budgetContinuous Improvement
Participate in initiatives for innovation and continuous improvement in pursuit of greater productivityReports
Provide inputs for the preparation of accurate and timely performance reports, as requiredDevelop Vendor pending orders and stage-wise progress reports for follow upLogistics Operations
Liaise with Logistics department to organize hired transport and containers for loading of goods in line with Ducab’s commitments to customers and keep all stakeholders updated on statuses of shipmentsPlan and organize the timely delivery of DMB materials to customers in line with their specifications and requirementsMonitor status of orders and stock levels and take corrective action as necessaryCoordination
Liaise between clients and DMB finance department and negotiate best payment terms to DMB benefit and implement the same into client’s monthly invoices. Close the sales process with payment follow-up and collection.Customs Clearance and Forwarding
Check import and export documents for accuracy of documentation against specifications; and report any discrepanciesPrepare cargo schedules and files of import / export documents to obtain customs clearance and ensure timely delivery in line with contract termsObtain environmental protection clearances and import permits for hazardous materials (if any).Liaise with third party inspection providers and fix the inspection date / time; obtain their report, ensure receipt of correct certificates and documents;Sales and Export Orders and Documentation Process
Provide proper and accurate documents for pre and post-dispatch in line with requirements and follow up on the schedule for confirmed sales ordersPlan dispatches of sales orders in line with DMB commitments to its customers to ensure timely executionArrange loading of export orders ensuring all export documentation is completed and orders are executed on timeLiaise with the planning department, plant Yard team and Logistics department to ensure efficient execution of customer’s ordersFollow up with materials allocation by planning to ensure all orders placed meet the customer’s delivery dates and specificationsProvide updates to customers regarding the status of goods dispatchedProvide required pre-dispatch and post-dispatch documents to customers to ensure they receive materials on timeCollect and maintain all Proof of Delivery documents for external auditors to provide validation of delivery dates and relevant informationMaintain all records of post-order documents for proper controlMaintain all sales document files to ensure proper record keepingSales Invoice and Inspection on Receipt
Liaise with Logistics for Shipping once the confirmation of sales orders is completed to provide status updates and ensure proper LC documentation is provided to the Finance departmentFollow up and check with the Finance department to obtain tracking numbers of the original LC documents submittedReport discrepancies, overages, shortages and damages and follow up with vendors, freight agents and Insurance companies to prevent rejection of insurance claims and loss of revenueSAP System
Maintain sales orders in SAP, based on customer specific requirements ensuring accuracy of information in the systemKNOWLEDGE AND QUALIFICATIONS
Essential : Relevant Degree with specialised training in the execution of sales orders. Good knowledge of logistics, incoterms, LC conditions and other payment terms. Product knowledge of Copper, Aluminium & Al. Alloy Rods.
Desirable : Degree in Engineering / Science or Diploma (preferable).
Job Skills : Good communication, computer skills, capable of reading and interpreting materials certification documents & logistics.
Behavioral Competencies : Keenness for accuracy, systematic approach, transparency, integrity, professionalism, caring & supportive style, passion for excellence, change management orientation
Experience : 2-4 years of relevant Sales and Logistics experience in materials control, LC documentation, preferably for DMB products in a manufacturing industry environment
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