Customer Service Executive

Company Name Time Global Shipping Relevant Experience 2 to 3 years in UAE Handle customer inquiries and complaints in a professional and timely manner Provide accurate and timely information about products and services Identify customer needs and find solutions to customer issues Maintain customer database and records Follow up with customers to ensure their satisfaction Respond to customer inquiries via phone and email Track customer complaints and provide feedback to management Proactively suggest new products and services that could benefit customers Provide excellent customer service in person and via telephone