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Partner - Transactional and Advisory / Corporate Department

Partner - Transactional and Advisory / Corporate Department

Hamdan Al Shamsi Lawyer & Legal ConsultantsDubai, Dubai, United Arab Emirates
27 منذ أيام
الوصف الوظيفي

Partner - Transactional and Advisory / Corporate Department

Partner - Transactional and Advisory / Corporate Department

4 weeks ago Be among the first 25 applicants

  • Maintain strong client feedback and ensure low complaints, ensuring high client satisfaction.
  • Foster a high client retention ratio within the team by implementing effective engagement strategies.
  • Demonstrate the ability to proactively resolve client issues and concerns.
  • Manage client relationships in a systematic, transparent, and effective manner using a structured approach such as the "favorite clients" methodology.
  • Actively participate in Business Development (BD) activities to drive client engagement and growth.
  • Ensure a seamless and successful client journey from onboarding to project completion.

Key Responsibilities

Client Relations

  • Maintain strong client feedback and ensure low complaints, ensuring high client satisfaction.
  • Foster a high client retention ratio within the team by implementing effective engagement strategies.
  • Demonstrate the ability to proactively resolve client issues and concerns.
  • Manage client relationships in a systematic, transparent, and effective manner using a structured approach such as the "favorite clients" methodology.
  • Actively participate in Business Development (BD) activities to drive client engagement and growth.
  • Ensure a seamless and successful client journey from onboarding to project completion.

    • Service and Deliverables

  • Conduct regular quality checks on service levels and team deliverables, addressing internal service issues before they affect clients.
  • Act as a role model in service excellence, ensuring high praise from clients and minimizing complaints and discounts.
  • Promote critical thinking and strategic decision-making within the team.
  • Continuously develop knowledge within the practice area to maintain industry leadership and best practices.

    • Teamwork and Leadership

  • Identify, recruit, and manage the right talent to build a strong, high-performing team.
  • Demonstrate resilience by remaining effective and adaptive in challenging circumstances, ensuring consistency in service delivery.
  • Foster a culture of open and effective communication within and across teams.
  • Suggest and implement ideas for operational change to improve efficiency and client service.
  • Design and maintain a structured culture for cross-department collaboration.
  • Maintain an effective delegation ratio, ensuring work is distributed efficiently while fostering team growth and development.
  • Enforce workflows and policies & procedures (P&P) within the department to ensure consistency and compliance.

    • Practice Area

  • Transport and Logistics / Maritime

    • Qualifications & Requirements

  • Bachelor of Law
  • Proven ability to manage high-value client relationships and ensure client satisfaction.
  • Strong problem-solving skills with the ability to resolve client concerns efficiently.
  • Experience in business development activities and strategic client engagement.
  • Excellent leadership and team management skills.
  • Strong communication skills, both written and verbal, with the ability to build rapport and trust with clients and colleagues.
  • Ability to implement and maintain effective workflows and service standards.
  • High level of resilience and adaptability

    • Why Join Us?

  • Opportunity to work in a dynamic and professional environment.
  • Competitive salary and benefits package.
  • Career growth and leadership development opportunities.
  • Engaging and collaborative team culture.

    • If you are a client-focused professional with a passion for excellence, we invite you to apply for this exciting opportunity.

    Seniority level

    Seniority level

    Director

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    General Business, Management, and Business Development

    Legal Services

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