L and D Specialist

Key Responsibilities Work closely with the Head of L D to implement learning and development initiatives such as customer experience trainings Regularly update and maintain the L D dashboard tracking key metrics such as training attendance participant feedback and program outcomes Coordinate with internal and external trainers as well as key stakeholders to schedule and organize brandspecific training initiatives Manage L D calendar ensuring smooth planning and execution of all learning activities Compile and distribute feedback and evaluation reports to relevant stakeholders ensuring clear insights into training effectiveness Manage the endtoend execution of training programs including logistics materials preparation participant nominations and ongoing followup and evaluation Ensure strict adherence to the L D budget by effectively managing resources optimizing program costs and ensuring that all training activities are delivered within the allocated budget