Telesales Officer (Outsource role)

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Vacancy

1 Vacancy

Job Description

Role Purpose :

Participate in the achievement of Tele-calling activities assigned to the Telesales Unit

Key Accountabilities of the role

• Execute Tele-calling activities as assigned to the team,
• Enhance ENR / Takaful sales, card activation rates, control customer attrition,
• Ensure minimum requirement of calls are made,
• Ensure compliance with bank policies and procedures,
• Ensuring guidelines are adhered to and call quality is maintained while interacting with clients,
• Support an environment oriented to trust, open communication, creative thinking, and cohesive team effort and
• Ensure deliverables are of the right level of service.

Specialist Skills / Technical Knowledge Required for this role :

Previous experience required (if any)

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