Junior Dispatcher USA Trucking

A role that offers a breadth of learning opportunities Opportunity within a company with a solid track record of performance Flexible working options Our client is a fastgrowing trucking startup based in the US You will be working in a high energy environment with a diverse pool of coworkers from all around the world The Job Job Overview Our client is looking for a proactive and detailoriented Junior Dispatcher to support our USA trucking operations This role involves coordinating transportation activities communicating with drivers and brokers and ensuring the timely delivery of shipments Key Responsibilities Dispatch Coordination Assist in scheduling and routing shipments to ensure efficient and timely deliveries Driver Interaction Maintain regular communication with drivers providing instructions updates and support throughout their routes Broker Communication Engage with brokers to provide shipment updates address inquiries and resolve any issues related to transportation Issue Resolution Address and resolve transportation issues or delays by coordinating with drivers brokers and internal teams to find effective solutions Documentation Ensure accurate and timely completion of all relevant dispatch and transportation documentation Reporting Monitor dispatch operations and prepare reports on performance issues and overall efficiency Customer Support Provide excellent service to clients and stakeholders addressing their needs and ensuring high levels of satisfaction Working Hours Main business hours are based on Chicago time Ideal Candidate Qualifications Fluency Proficiency in English both written and verbal Experience Experience with cold calling sales or a related field is preferred Advantageous to have experience in trucking or afterhours driver support Technical Requirements Internet Connection Reliable highspeed internet connection Headset Highquality headset with clear audio no distortion Computer Specifications Adequate computer with good RAM slow or outdated equipment will not be suitable Technical requirements will be assessed during the interview process Communication Skills Strong verbal and written communication skills with the ability to effectively interact with drivers brokers and internal teams Organizational Skills Excellent organizational abilities with the capacity to manage multiple tasks and priorities efficiently Ref 0Z5WY4OEE2 Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching