IT Support Technician

Key Responsibilities Troubleshoot and resolve hardware software and network issues Install configure and maintain computer systems and peripherals Assist users with technical problems and provide training if needed Maintain inventory of IT equipment and software licenses Ensure data security and backup procedures are followed Monitor network performance and resolve connectivity issues Document support activities and escalate complex issues to higherlevel support Qualifications Minimum 2 years of experience in IT support or related role Knowledge of Windows Linux and network troubleshooting Familiarity with hardware components and peripherals Strong problemsolving skills and customer service orientation Good communication skills Relevant certifications CompTIA A Network are a plus