Senior Account Manager - BFSI & SaaS

A leading RegTech company leveraging AI, ML, and blockchain to digitize and automate compliance and onboarding processes for banks, NBFCs, and other financial institutions. The organization drives digital transformation across the BFSI sector with cutting-edge solutions and a client-centric approach.

They seeking a highly motivated and experienced Senior Account Manager to manage BFSI clients in the UAE. The ideal candidate will serve as the key point of contact for client accounts, ensuring smooth implementation, ongoing satisfaction, and strategic account growth.

• Serve as the primary liaison for assigned client accounts, maintaining strong and lasting relationships.
• Understand clients' business needs and deliver tailored solutions.
• Oversee the implementation of products and services across assigned accounts.
• Proactively address client concerns and ensure high satisfaction levels.
• Collaborate with cross-functional teams (Sales, Product, Support) to deliver value-added solutions.
• Track and report account health and performance metrics.
• Identify opportunities for upselling and cross-selling (with separate targets).
• Manage contract renewals and drive account growth initiatives.
• Resolve escalations effectively and maintain long-term partnerships.
• Support the sales team in uncovering new opportunities within existing accounts.

Requirements

Preferred Candidate

Benefits

Overall compensation of up to 300,000 AED