OPD Manager

Location Dubai UAE Salary AED 14 month Attractive Benefits Industry Healthcare Specialty Hospital About the Role Seeking an experienced and motivated OPD Outpatient Department Manager to join a leading specialty hospital in Dubai The ideal candidate will be responsible for overseeing the daily operations of the outpatient services ensuring efficient workflow high patient satisfaction and adherence to regulatory standards Key Responsibilities Manage the overall functioning of the Outpatient Department Lead and supervise OPD staff including nurses administrative and support teams Coordinate patient flow to ensure timely and efficient service delivery Implement policies and procedures to maintain highquality care and service standards Monitor appointment scheduling patient registration billing and medical records processes Handle patient feedback resolve complaints and ensure continuous service improvement Ensure compliance with DHA regulations and hospital protocols Collaborate with doctors specialists and other departments to improve operational efficiency Qualifications Requirements Bachelor s degree in Healthcare Administration Nursing or a related field Master s degree preferred Minimum 5 years of experience in hospital operations with at least 2 years in a supervisory or managerial role in OPD settings Strong leadership and team management skills Excellent communication and interpersonal abilities Proficient in hospital management systems and Microsoft Office tools DHA license or eligibility is a plus