Head Waiter

How does your working day look like Directing and delegating tasks and giving instructions to the team during the shifts Checking preparations before and during the shift Ensuring the progress and delivery of tasks and making sure quality standards are met in doing so Train motivate and evaluate new and existing staff Promote up and cross selling to the associates Respond to guest complains and questions in a timely manner Evaluating the staffing requirements per shift and also make decisions when staffing requirements change during the shifts Working together with other departments to supervise all tasks to be done in an efficient and timely manner Keeping the supplies and stock up to requirements including advising the restaurant manager on the required materials Working along in the shifts being knowledgeable about all products to answer the questions of both guests and staff Working together with the entire F B management on new ideas and improvements for the department Checking bills table progress preparations waiting time for food and drinks to prevent mistakes Supervising the restaurant opening and closing procedures Doing proper shift handovers to inform colleagues about what happened in the shift and what is important for the rest of the day week Inform the management of any visit of VIP guests to the outlets Ensure that menus are handled properly and replace damaged or outdated materials Being aware of the health and safety requirements for the department and making the associates aware of those At all times keeping good communication with the kitchen about changes dietary requests VIPs etc Ensuring daily briefing and allocations gets done and all records kept on file Ensure all staff are following HACCP and Hygiene standards at all times Qualifications Your personality counts more than your CV You ve gained management experience in a similar role and can speak English fluently You can inspire your fellow staff just as you can inspire your guests On top of this you find it easy to communicate with charm even if it s sometimes tricky You re passionate about good food and drinks and enjoy discovering new concepts You re a doer and even if you do it wrong sometimes you openly admit it You re not just bringing your abilities but also your character You will be redirected to the company website to apply for this position