Front Desk Agent

Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following Responsibilities Consistently offer professional friendly and engaging service Greet check in and settle guest accounts while ensuring all service standards are followed Assist guests regarding hotel facilities in an informative and helpful way Respond to each Guest who approaches the Reception Desk Drive rate through upselling room brands Follow department policies procedures and service standards Follow all safety policies Other duties as assigned Qualifications To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill and or ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Proficiency in English verbal and written second language an asset Computer literate in Microsoft Window applications an asset Must be able to type 25 words per minute Must possess a professional presentation Strong interpersonal and problem solving abilities Highly responsible reliable Ability to work well under pressure in a fast paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs remaining calm and courteous at all times You will be redirected to the company website to apply for this position