عرض العمل هذا غير متوفر في بلدك.

Associate Managing Consultant

MastercardDubai, Dubai, United Arab Emirates

24 منذ أيام

الوصف الوظيفي

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Our Purpose

Title And Summary

All About The Role

Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by :

Delivering new products and strategies to market smoothly and efficiently
Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual
Strengthening client s internal skills, knowledge and experience in critical areas
Transforming client processes and optimizing their management practices

Our Purpose

Title And Summary

All About The Role

Advisors Deploy is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by :

Delivering new products and strategies to market smoothly and efficiently

Successfully implementing complex technology and delivering the most challenging transformation programs to create the new business as usual

Strengthening client s internal skills, knowledge and experience in critical areas

Transforming client processes and optimizing their management practices

This Role Will Be Responsible For Supporting

Managing portfolio growth and customer engagement throughout the lifecycle of a card customer

Ensuring balanced growth addressing Credit, Operations, Compliance and Service Delivery risks.

The design and development of best-in-class portfolio programs based on local needs and co-creating globally scalable solutions with the central team.

Managing the delivery of regulatory changes so that they are delivered timely with seamless client experience and in a cost-effective manner.

Business

Support to develop and implement strategies to grow the credit card portfolio in line with the business targets

Support the initiatives related to customer engagement & balance build. This includes end-to-end management of campaigns across channels to grow spending and balances

Support the credit card instalment plans strategy, including the design and construction of payment plans, implementation of an effective sales strategy and optimizing revenues

Work with the Marketing and Analytics team on customer segmentation so that focused efforts can be made to promote the usage of existing customers

Help retain profitable customers, work with relevant teams for the implementation of a robust customer retention strategy

Develop sound business recommendations and deliver effective client presentations

Plan, organize, and structure my own work and that of junior project team members to address client problems

Lead team and external meetings, and lead or co-lead project management

Contribute to the firm's intellectual capital and solution development, being a strong brand ambassador for Mastercard and Data & Services

Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior team members

All About You

Experience in the delivery of large, complex projects / programs of diverse sizes in a cross-functional, multicultural environment

Domain knowledge of the payments industry and hands-on experience in program management, ability to manage multiple stakeholders under deadlines and pressure.

Able to plan and manage a multi-workstream program from inception to delivery providing support, direction and / or technical expertise to the project team across multiple disciplines and geographies

Develop strong presence in the client organization extending beyond the immediate boundaries of the program

Bring interesting & relevant industry perspectives, insights and ideas to key stakeholders in the client organization

Strong interpersonal communication and presentation skills. Able to define scope, timelines and budgets in clear, concise language in writing and verbally. Able to report on issues, risks, progress, timelines etc. accurately and summarize effectively offering analysis, options and credible solutions

Able to handle multiple priorities, work independently, think laterally and manage multiple issues under the pressure of conflicting constraints and limited resources. Perform and articulate cost / benefit / risk analysis

Able to lead, motivate and develop a team of professionals

All About Your Education & Skills

Bachelor s degree or equivalent qualification. Advanced degree or MBA preferred

Fluent local office language and English required, other languages desirable (Arabic)

Comfortable with significant client interaction and interest in building relationships

Advanced Word, Excel, and PowerPoint skills required, knowledge of Project Management tools preferred

Relevant experience of at least 7 years in cards product and portfolio management

Regional experience preferred

Analytical skills

Willingness to travel

Disclaimer : Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

J-18808-Ljbffr

إنشاء تنبيه وظيفي لهذا البحث

Associate Consultant • Dubai, Dubai, United Arab Emirates