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Recreation Manager

Recreation Manager

Melia Hotels InternationalDubai, AE
11 منذ أيام
الوصف الوظيفي

The world is yours with Meliá”

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family 🚀

Discover some of the benefits we offer :

  • My MeliáRewards : Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
  • My MeliáBenefits : Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you 😉

At Meliá Desert Palm , wellness is woven into the very fabric of our guest experience. Nestled in a tranquil oasis just minutes from the city, we offer more than just relaxation; we create a space for renewal and vitality. We are seeking a Recreation Manager  to lead our Gym and Pool operations, driving service excellence while curating innovative and meaningful wellness offerings.

As Recreation Manager, you’ll be the heartbeat of our Gym and Pool operations, leading a dynamic team to deliver world-class service and craft engaging wellness journeys for our guests. #LI-MR1

Key Responsibilities :

  • Ensure all Gym and Recreation guests enjoy a seamless, high-quality customer journey from arrival to departure.
  • Execute efficient customer relationship management strategies to strengthen guest loyalty and satisfaction.
  • Identify and explore new revenue opportunities while actively optimizing costs to support business goals.
  • Oversee and coordinate the daily operations of the Gym and Pool areas, ensuring smooth service delivery, operational efficiency, and adherence to Meliá brand standards.
  • Design and implement innovative wellness programs and recreational activities that enhance the guest experience and reflect the brand’s values.
  • Ensure appropriate staffing levels for lifeguards, pool attendants, and fitness personnel in line with hotel occupancy and business needs.
  • Uphold health and safety protocols, including pool water quality monitoring, lifeguard certification compliance, rescue equipment maintenance, and adherence to all regulatory requirements.
  • Collaborate with the Sales and Marketing team to support promotional campaigns, strategic partnerships, and seasonal programming aligned with wellness trends.
  • Monitor departmental budgets, control operating costs, manage inventories, and support financial forecasting efforts to achieve economic targets.
  • Address and resolve guest feedback and incidents professionally and promptly, working in collaboration with the Guest Experience team to implement service recovery and continuous improvement plans.
  • Drive team development by supporting training, performance management, and recognition initiatives, while fostering a positive and inclusive workplace environment.
  • Conduct regular competitive analysis to ensure that the Gym and Pool offerings remain current, appealing, and in line with market expectations.
  • Participate in sustainability, wellness, and climate action initiatives in line with the hotel’s values and broader objectives

    • Requirements :

  • Previous experience managing recreation, wellness, or fitness operations in a hospitality environment
  • Strong leadership and communication skills with a passion for team and guest satisfaction
  • Operational understanding of health & safety standards, lifeguard procedures, and wellness programming
  • Creativity, drive, and a hospitality mindset

    • At Meliá we are all VIP  🌟

    Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

    Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP  People.

    At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

    We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .

    Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is " Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.

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    إنشاء تنبيه وظيفي لهذا البحث

    Manager Manager • Dubai, AE