Senior Product Manager

mercans HQ : Dubai, United Arab Emirates. Remote job available as of May 13.

The Senior Product Manager (SPM) at Mercans plays a pivotal role in driving the vision, development, and delivery of key modules within the global payroll SaaS platform. The SPM leads strategic product planning, execution, and continuous improvement across assigned domains, ensuring alignment with business goals, customer needs, compliance requirements, and market trends.

In this senior leadership capacity, the SPM translates vision into outcomes—owning roadmaps, defining innovative and differentiated product features, driving product-led growth, and collaborating across Product, Engineering, Compliance, Operations, Business Development, and Support. The role is essential to building a scalable, secure, and intelligent platform that supports Mercans’ global expansion and industry leadership in payroll SaaS.

Product Strategy, Roadmap & Lifecycle Management

• Own the product vision, roadmap, and delivery strategy for assigned verticals, ensuring alignment with business objectives, customer priorities, and market trends.
• Translate business needs and compliance mandates into epics, features, and backlog stories with clear acceptance criteria and traceability.
• Lead product delivery from discovery through release, ensuring quality, adoption readiness, and continuous feedback loops.
• Minimum Requirements : Bachelor’s degree in Computer Science, Engineering, Business, or Information Systems from a recognized and accredited institution.
• Minimum 10 years of progressive experience in product management within B2B SaaS environments, with at least 5 years in a senior or strategic product leadership role.
• At least 3 years of hands-on experience in a product management role at a payroll software or payroll SaaS company, with a demonstrable understanding of the industry’s operational and compliance challenges.
• Deep knowledge of global payroll processes, including gross-to-net calculations, statutory configuration, regulatory compliance, and localization across multiple jurisdictions.
• Proven experience delivering compliance-sensitive product features across globally distributed platforms, including coordination with cross-functional teams (Compliance, QA, Security, Engineering).
• Strong technical proficiency in APIs, modular architecture, platform scalability, and data integration strategies with systems such as HRIS, ERP, and WFM.
• Demonstrated expertise in Agile product development, including backlog management, epic / story creation, sprint planning, and roadmap ownership.
• Ability to translate business and compliance requirements into scalable, customer-centric product solutions with traceable outcomes.
• Master’s degree (MBA or MS) in Product Management, Innovation, Technology Leadership, or Business Strategy.
• Extensive knowledge of international payroll systems, global statutory compliance requirements, and localization frameworks, especially in multi-jurisdictional contexts.
• Hands-on experience with statutory configuration modules, compliance automation, and payroll rule engines.
• Familiarity with data privacy and information security frameworks such as GDPR, ISO 27001, SOC 2, and data residency controls.
• Background in monetization strategy, including feature packaging, usage-based pricing, and cost-to-serve modeling.
• Prior success in building or scaling white-label SaaS products, reseller enablement models, and partner-centric platforms.
• Professional certifications such as PMP, SAFe Product Manager / Product Owner (PM / PO), Certified Scrum Product Owner (CSPO), or Pragmatic Institute PMC certification.

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