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Customer Service Executive

Customer Service Executive

SnaphuntDubai, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

The Offer

  • Opportunity within a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities
  • Leadership Role

The Job

You will be responsible for :

  • Basic understanding of sales principles and customer service practices.
  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
  • MUST HAVE KNOWLEDGE IN WINES / ALCOHOLIC BEVERAGES

    • The Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Retail and Wines & Spirits industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You have working knowledge of CUSTOMER SERVICE
  • You are a strong networker & relationship builder
  • You are a strong team player who can manage multiple stakeholders
  • You are highly goal driven and work well in fast paced environments
  • Proficiency in English & Russian / Mandarin language.
  • Good communication skills and interpersonal skills.

    • The Employer

    Our client is a dynamic and professional service provider specializing in Facility Management, Recruitment, and Events Management. Our client is committed to delivering top-tier solutions that enhance efficiency, productivity, and seamless experiences for businesses and individuals.

    إنشاء تنبيه وظيفي لهذا البحث

    Customer Service Executive • Dubai, United Arab Emirates