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Customer Service Executive
Grand Vision Events ManagementDubai, United Arab Emiratesمنذ أكثر من 30 يومًا
الوصف الوظيفيYou have at least 1 year experience within a Customer Service role, ideally within the Retail and Wines & Spirits industry. You possess excellent interpersonal as well as written and verbal communication skills. You have working knowledge of CUSTOMER SERVICE You are a strong networker & relationship builder You are a strong team player who can manage multiple stakeholders You are highly goal driven and work well in fast paced environments Proficiency in English & Russian / Mandarin language. Good communication skills and interpersonal skills. Opportunity within a company with a solid track record of performance A role that offers a breadth of learning opportunities Leadership Role
Grand Vision Events Management is a dynamic and professional service provider specializing in Facility Management, Recruitment, and Events Management. We are committed to delivering top-tier solutions that enhance efficiency, productivity, and seamless experiences for businesses and individuals.
The Role
You will be responsible for :
- Basic understanding of sales principles and customer service practices.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- MUST HAVE KNOWLEDGE IN WINES / ALCOHOLIC BEVERAGES
Ideal Profile
What's on Offer?
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Customer Service Executive • Dubai, United Arab Emirates