Our client running trendy and award winning casual dining restaurants are looking for Hostesses to join their team and be the first point of contact for their guests. The Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter / Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
Requirements
Previous work experience as a Host / Hostess or Waiter / WaitressUnderstanding of restaurant etiquetteFamiliarity with health and safety regulationsExperience in managing reservationsDemonstrable customer-service skillsExcellent communication skills (via phone and in-person)Strong organizational skills with the ability to monitor the entire dining and bar areaAvailability to work in shifts as neededGood physical condition to walk and stand during an entire shiftHigh school diploma; hospitality certification is a plusBenefits
AED 3000 to 3500 + 375 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket ( once every two years) + Paid leave as per UAE laws