Customer Care Executive

Understand the demand of consumers to provide timely service and solutions Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information Adhere to strict deadlines for solving projectrelated issues and provide appropriate suggestions for achieving the desired results Compile indepth data of each customer in a segregated database containing detailed info about each interaction Interact with the senior management to understand updated organizational policies and new products Collaborate with the technical team to solve ongoing issues with a product or service Language Required Hindi and English