Sr. Executive - Customer Support (UAE National only)

Job Description Job Responsibilities :

• Attending Customer Calls.
• Assigning calls to engineers on priority basis.
• Customer Satisfaction through constant communication.
• Generating leads from customers through telemarketing.
• To create an awareness to customers regarding the division profile.
• Invoicing - Submitting the commercial offer to customer.
• Getting the LPO from the customers.
• Bank reconciliation
• Preparing the reports.
• Getting Job completion Report from customers.
• Submitting the invoice and collecting the Payment.
• Conducting Customer Satisfaction SurveyJob RequirementTo ensure that the customer inquiries and complaints are taken care regarding the product or the services.