Customer Service Executive

Opportunity within a company with a solid track record of performance A role that offers a breadth of learning opportunities Leadership Role Our client is a dynamic and professional service provider specializing in Facility Management Recruitment and Events Management Our client is committed to delivering toptier solutions that enhance efficiency productivity and seamless experiences for businesses and individuals The Job You will be responsible for Basic understanding of sales principles and customer service practices Handling inbound calls and emails in a professional manner Resolving customer inquiries and requests and ensuring strong customer satisfaction Working with various internal teams to ensure prompt and accurate order processing and delivery Escalating customer feedback as required MUST HAVE KNOWLEDGE IN WINES ALCOHOLIC BEVERAGES Ideal Candidate You have at least 1 year experience within a Customer Service role ideally within the Retail and Wines Spirits industry You possess excellent interpersonal as well as written and verbal communication skills You have working knowledge of CUSTOMER SERVICE You are a strong networker relationship builder You are a strong team player who can manage multiple stakeholders You are highly goal driven and work well in fast paced environments Proficiency in English Russian Mandarin language Good communication skills and interpersonal skills Ref 46PFF8D6ZQ Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching