Customer Care Representative (UAE National)

Functional Roles and Responsibilities

• Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance.
• Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor
• Direct the customer to the relevant advisor who will attend to them.
• Call customers to get feedback on their visits to ATM.
• Be part of the Telemarketing activities during campaigns.
• Support the reception in managing the courtesy vehicles.

Job Requirements

Additional Information