Restaurant Supervisor

Restaurant Supervisor Job Location Dubai UAE Job Details A Degree or Diploma in Hospitality Management or a related field is preferred A proven track record in a Luxury Hotel environment or Fine Dining Restaurant in a supervisory role delivering sensational Guest Experiences synonymous with FIVEs awardwinning Service Quality Excellent leadership communication and interpersonal skills leveraging strong verbal and written skills to engage effectively with Guests FIVE Tribe Members and stakeholders Exceptional skills in Improving Customer Satisfaction and Addressing Complaints with Tact showcasing a commitment to IndustryLeading Standards Extensive knowledge of Food and Beverage Operations including FIVEStar Service Standards Wines and Cocktail Preparation NextLevel Team Management skills effectively leading and inspiring the FIVE Tribe to New Heights Proficient in PointOfSale POS Systems and Restaurant Management Software Flexibility to work a variety of shifts including weekends and holidays based on the requirements of the Hotel Key Responsibilities Supervises and provides exemplary guidance to the Service Staff including Waiters Waitresses and Hosts Hostesses ensuring a NextLevel service experience Inspires and motivates the Team to deliver Sensational Service fostering a Positive Collaborative Work Environment Conducts regular insightful and fair Performance Evaluations providing constructive feedback to enhance staff Performance and Development Collaborates closely with the Restaurant Manager to develop and implement handcrafted Standard Operating Procedures elevating Service Efficiency to be FirstinClass Offers ongoing Coaching and Mentorship to support the professional growth and development of the Service Team Imparts comprehensive training to new team members on FIVEs BoundaryBreaking Service Standards Exquisite Menus and Standard Operating Procedures Extends a Warm Welcome to Guests ensuring they receive Prompt and Personalised Service that leaves a lasting impression Handles Guest Inquiries Concerns and Complaints with the utmost professionalism and efficiency always striving to surpass their expectations from Luxury Dining