Insurance Officer

Job Summary The Insurance Coordinator will be responsible for managing motor insurance claims and thirdparty vehicle damage claims from initiation to settlement The role involves close coordination with clients insurance companies surveyors repair workshops and legal teams to ensure timely and accurate processing of claims in accordance with policy terms and regulatory requirements Key Responsibilities Coordinate and process motor insurance claims including own damage OD thirdparty liability TPL and theft claims Handle thirdparty vehicle damage claims including receiving notices verifying liability and coordinating with the legal team if needed Liaise with insurance companies surveyors and garages to ensure proper documentation and timely inspection and repair of vehicles Review and validate claim documents such as police reports repair estimates photos and registration details Maintain accurate claim files and records ensuring proper tracking from notification to closure Follow up with third parties and insurers on pending recoveries and claim settlements Assist in claim analysis reporting trends and identifying potential risk exposures Ensure compliance with UAE insurance laws and company policies in all claim processes Provide support and guidance to internal stakeholders regarding policy coverage and claim procedures Manage claim disputes or escalations and provide timely resolution or recommendations