Identify and assess customers needs to achieve satisfaction Utilize available resources to offer precise information in a clear and concise manner Manage consumer queries and complaints in realtime by offering practical solutions ensuring complete problem resolution Create a concise report on client interaction to facilitate a swift decisionmaking process Collaborate with the managers to stay informed about changes in company rules and new projects Understand client requirements to identify and resolve any shortcomings or flaws in a product
Customer Service Representative • Dubai, United Arab Emirates