Customer Service Agent

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction Cater to client queries by providing accurate data using appropriate communication channels Adhere to strict deadlines for solving projectrelated issues and provide appropriate suggestions for achieving the desired results Maintain a systematic list of all customer data consisting of interactions documents and other relevant details Collaborate with the managers to stay informed about changes in company rules and new projects Identify practical challenges in a project to rectify the issues for final delivery