Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction Provide accurate valid and complete information by using the right methods tools Handle customer complaints provide appropriate solutions and alternatives within the time limits follow up to ensure resolution Compile indepth data of each customer in a segregated database containing detailed info about each interaction Stay uptodate with the organizations new regulations products and service launches through efficient communication with the management Troubleshoot and resolve product issues and concerns
Customer Service Representative • Dubai, United Arab Emirates