Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction Provide accurate valid and complete information by using the right methods tools Manage consumer queries and complaints in realtime by offering practical solutions ensuring complete problem resolution Maintain a systematic list of all customer data consisting of interactions documents and other relevant details Stay uptodate with the organizations new regulations products and service launches through efficient communication with the management Collaborate with the technical team to solve ongoing issues with a product or service
Customer Service Representative • Dubai, United Arab Emirates