Senior Technical Engineer - Microsoft

Responsibilities (Includes Tasks and Authorities) :

• Implementing Microsoft Technologies such as Active Directory, Exchange On-Prem, Office 365, and Hyper-V Windows (DNS / RADIUS, DHCP).
• Hands-on experience is essential; recent use of technologies within the last one to two years.
• Deploying and troubleshooting Active Directory and Group Policy.
• Managing Exchange On-Prem and Office 365 migration projects.
• Managing Office 365 components : Exchange Online, MS Teams, OneDrive, O365 Security, and Tenant-to-Tenant Migration.
• Configuring and managing ADFS environment.
• Setting up and managing Azure AD Connect server.
• Managing Entra ID and conditional access policies, as well as Windows Hello for Business.
• Configuring and troubleshooting Terminal Servers (RDS), Windows Clustering.
• Extensive experience with SCCM 2012 / versions 1802, 1806, 1810, 1902, and Intune Endpoint Configuration Manager.
• Experience with AAD / Intune Centralized Application Management deployment and support.
• Upgrading Windows servers from legacy to the latest versions.
• Deploying and testing Windows SCCM patches and security baselines.
• Developing project documentation, updating internal documentation, and managing configuration items.
• Proactively resolving support requests escalated from the service delivery team.
• Willingness to work on a flexible schedule based on business needs.
• Serving as a Technical SME for the listed technologies.
• Handling critical customer incidents and breakdowns, troubleshooting within agreed service levels.
• Executing health check services and closing them along with the team for AMC customers.

Certifications :

Technical Skills / Competencies :

Soft Skills :

Position : Technical Engineer

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