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Counter sales

Counter sales

Al Tayer GroupDubai, United Arab Emirates
منذ أكثر من 30 يومًا
الوصف الوظيفي

Job Purpose

To maximise sales through providing exceptional customer service in a professional and efficient manner

to all guests to ensure customer satisfaction

Functional Responsibilities

  • Provide friendly, courteous and efficient service. Handle all customer queries and comments to

ensure customer satisfaction.

  • Take and process customer‘s orders in an accurate and timely manner.
  • Have a complete and thorough knowledge of all menu items in order to be able to describe and
  • recommend products to customers.

  • Set up the counter at the beginning of each shift ensuring that displays are correct, the produce
  • is fresh and correctly labeled.

  • Maintain optimum stock levels to ensure smooth running of operations to cater for customer
  • demand.

  • Work within operational procedures to ensure food and beverage preparation process remain
  • within Company and Municipality guidelines.

  • Arrange for the efficient storage of goods as per guidelines .
  • Work efficiently to control wastage of food and non- food items.
  • Ensure the highest standards of hygiene, cleanliness and sanitation on the Counter at all times.
  • Carry out additional tasks as instructed by management.
  • Key Performance Indicators (KPIs)

    Financial

  • Cost control / Waste reduction
  • Business Effectiveness / Productivity

  • Adherence to work standards / operating standards ( e.g. hygiene, cleanliness, discipline etc)
  • Timely completion / achievement of assigned work / targets
  • Customer

  • Customer satisfaction / feedback (internal / external)
  • Education

  • Certification in Food and Beverage / Catering would be an advantage
  • Experience

  • 1 years of experience in a customer facing role
  • Additional Information

    إنشاء تنبيه وظيفي لهذا البحث

    Sales • Dubai, United Arab Emirates