Executive Virtual Operations Assistant on site

Role Summary Executive Virtual Operations Assistant A key role in managing and optimizing operations for a growing luxury holiday home brand Collaborate with the executive team to streamline processes enhance guest experiences and support expansion Key Responsibilities Phase 1 Bookings Operations Manage checkins checkouts cleanings and DTCM registrations Financial Tasks Oversee expenses process payments and create monthly reports Systems Development Build SOPs templates and backend systems for efficiency Maintenance Supplies Coordinate repairs monitor property conditions and restock essentials Admin Support Assist the executive team with troubleshooting and projects Phase 2 Guest Services Handle inquiries and manage lifestyle requests e g car rentals tours Team Growth Recruit onboard and train new VAs Data Insights Analyze KPIs and performance metrics to drive improvements Strategic Support Collaborate on highlevel initiatives with the executive team