Customer Service Representative

Gauge client requirements to offer the perfect solution through fruitful interaction Cater to client queries by providing accurate data using appropriate communication channels Manage consumer queries and complaints in realtime by offering practical solutions ensuring complete problem resolution Compile indepth data of each customer in a segregated database containing detailed info about each interaction Collaborate with the managers to stay informed about changes in company rules and new projects Collaborate with the technical team to solve ongoing issues with a product or service