Executives • United Arab Emirates
We are partnering with a well-established organization in Dubai to recruit a VIP IT Support Engineer who is passionate about delivering exceptional technology support and customer service to senior... أظهر المزيد
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We are seeking an experienced, polished VIP Chauffeur to provide safe, discreet, and exceptional transportation services to the CEO.The ideal candidate will have a proven background supporting CEOs... أظهر المزيد
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We are partnering with a well-established organization in Dubai to recruit a VIP IT Support Engineer who is passionate about delivering exceptional technology support and customer service to senior executives and business leaders.
This is an excellent opportunity for an IT professional who thrives in a fast-paced corporate environment and enjoys providing high-quality, white-glove support to executive stakeholders. You will play a key role in ensuring seamless day-to-day technology operations for senior leadership while maintaining the highest standards of professionalism, discretion, and responsiveness.
As part of the client's ongoing commitment to building a diverse and inclusive workplace, applications from qualified professionals of all backgrounds are welcomed. The organization particularly encourages applications from talented women to help strengthen diversity within the team.
Key Responsibilities
• Provide dedicated IT support to executives, senior management, and VIP users.
• Diagnose and resolve hardware, software, operating system, network, and mobility-related issues.
• Support Windows and macOS devices, Microsoft 365 applications, and collaboration platforms.
• Administer user accounts, access permissions, multi-factor authentication (MFA), and identity management.
• Coordinate executive onboarding and offboarding, ensuring all IT equipment and access are prepared and managed efficiently.
• Support meeting rooms, video conferencing systems, and executive events.
• Provision laptops, desktops, mobile devices, and peripherals.
• Install, configure, and maintain software applications and operating system updates.
• Work closely with internal technical teams and third-party vendors to resolve complex technical issues.
• Maintain accurate documentation of incidents, resolutions, and technical procedures.
• Ensure service requests and incidents are handled within agreed service levels while delivering an exceptional customer experience.
