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Management وظائف في United Arab Emirates

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Management • United Arab Emirates

آخر تحديث: منذ يوم واحد

LiveOp Management Operation

Star ServicesAbu Dhabi, United Arab Emirates
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The LiveOp Management Operation role is the day-to-day engine of the live-operations issue loop.You will collect, log and classify issues arising from daily autonomous-delivery-vehicle operations, ... أظهر المزيد

General Manager - Store Management

Black & Grey HRDubai, DU, ae
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Black & Grey HR is partnering with a leading Tier-1 contracting company in the UAE to recruit an experienced.General Manager - Store Management to lead and oversee all warehouse and store opera... أظهر المزيد

Relationship Manager - Wealth Management

Michael PageAbu Dhabi, United Arab Emirates

Our client is a leading international financial institution with a strong presence across the globe.The organisation provides sophisticated wealth management, investment and banking solutions to af... أظهر المزيد

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Logistics & Supply Chain Management Expert

YO AI LabsAbu Dhabi, United Arab Emirates
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Logistics & Supply Chain Management Expert.Review, analyze, and provide input on logistics documents such as packing lists, bills of lading, and inventory registers for authenticity, accuracy, ... أظهر المزيد

Property Management Sales Executive.

PavagoDubai, Dubai, AE
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Property Management Sales Executive – Remote.At Pavago, one of our clients is hiring a.Property Management Sales Executive.This is a true closing role—not prospecting or appointment setting.You’ll ... أظهر المزيد

Financial Analyst - Investment Management

Black PearlAbu Dhabi, United Arab Emirates

We are seeking a motivated and detail-oriented.The ideal candidate will assist inanalyzing financial data, preparing reports, and supporting the senior financial team in making informed investment ... أظهر المزيد

IT-Delivery-Project Management

Lancesoft EuropeUnited Arab Emirates
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Table" style="border-collapse:collapse; border:none"> <tbody> <tr style="height:129.IT-Delivery-Project Management</p> <p class="xx">FULL TIME&... أظهر المزيد

Case Management Specialist

NEXTCARE Claims Management LLCDubai, AE

Case Management Utilization Review Specialist manages high-cost cases ensuring departmental goals are met, timelines are adhered to, and all compliance measures are taken care of.This report direct... أظهر المزيد

Office Administration & Premises Management

FukuDubai, Dubai, AE
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Office Administration & Premises Management.Handle office procurement to ensure full stock of pantry supplies.Take inventory of stationery and submit purchase orders as needed.Liaise with contr... أظهر المزيد

Change Management Partner Practitioner

Bridge Et Al.Dubai, United Arab Emirates

Open to candidates from all locations.Virtual Sessions + Online Learning + In-Person Workshop.Program Fees: USD 2500 + Taxes.Partner Practitioner is a certified trainer, facilitator, and strategic ... أظهر المزيد

Business Development Manager - Talc Management

Elevon CoreAbu Dhabi, United Arab Emirates

Job Title : Business Development Manager.Package : AED 180,000 - 300,000 + annual ticket and medical for self + commission.A freight forwarder with their own network globally, who are well establis... أظهر المزيد

Management Consultant

Weekday AIDubai, Dubai, AE
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𝗧𝗵𝗶𝘀 𝗿𝗼𝗹𝗲 𝗶𝘀 𝗳𝗼𝗿 𝗼𝗻𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗪𝗲𝗲𝗸𝗱𝗮𝘆'𝘀 𝗰𝗹𝗶𝗲𝗻𝘁𝘀.𝗦𝗮𝗹𝗮𝗿𝘆 𝗿𝗮𝗻𝗴𝗲: 𝗥𝘀 𝟯𝟬𝟬𝟬𝟬𝟬𝟬 - 𝗥𝘀 𝟯𝟲𝟬𝟬𝟬𝟬𝟬 (𝗶𝗲 𝗜𝗡𝗥 𝟯𝟬-𝟯𝟲 𝗟𝗣𝗔).Location: Dubai, ... أظهر المزيد

Project Management

IBS SofwareUnited Arab Emirates

Agile Certification is highly desirable .Bachelors in Engineering (or similar) is highly desirable.Experience in Project managing IT (Software Development) projects for atleast 5 years.Airline indu... أظهر المزيد

Relationship Manager - Investment Management

Black PearlDubai, United Arab Emirates

We are hiring a Relationship Manager to acquire and grow High Net Worth (HNI) and Ultra High Net Worth (UHNI) client relationships in the UAE.The role focuses on new client acquisition, premium rel... أظهر المزيد

Product Marketing & Management - Specialist Professional

Schneider ElectricDubai, United Arab Emirates

Job Purpose: The Regional Business Development Manager – Cooling is responsible for driving the strategic growth, market development, and commercial success of the cooling portfolio across Internat... أظهر المزيد

Engineer - Stakeholder Management

AECOMAl AIn, UAE, United Arab Emirates

We're looking for an experienced and collaborative **Engineer - Stakeholder Management** to join our team in Al Ain, United Arab Emirates.In this pivotal role, you will serve as the primary liaison... أظهر المزيد

Senior Management Accountant

PrinterpixDubai, Dubai, United Arab Emirates
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Printerpix is a fast-growing global e-commerce brand specializing in personalized photo gifts and printing solutions.Operating across the UK, USA, UAE, and India, we deliver millions of customized ... أظهر المزيد

Management Consulting, Director

TeneoDubai Emirate, United Arab Emirates

The Management Consulting Team at Teneo .Our Management Consulting division advises senior leaders on strategic issues that define the success of their organisations.We combine rigorous analysis, c... أظهر المزيد

Project Engineering Management

K R Balasubramanian (Proprietor of Victory)United Arab Emirates

We are seeking a dynamic Project Engineering Manager to oversee engineering projects from inception to completion.The ideal candidate will be responsible for leading project teams, managing resourc... أظهر المزيد

ERP Specialist - (Supply Chain Management)

KayaliDubai, Dubai, AE
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Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan.Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by... أظهر المزيد

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LiveOp Management Operation

LiveOp Management Operation

Star ServicesAbu Dhabi, United Arab Emirates
14 منذ أيام
نوع الوظيفة
  • Quick Apply
الوصف الوظيفي

Job Summary

The LiveOp Management Operation role is the day-to-day engine of the live-operations issue loop. You will collect, log and classify issues arising from daily autonomous-delivery-vehicle operations, carry out first-level analysis, and follow each issue through to resolution with the AD, Product, Technical and Operations teams. You will keep the issue backlog accurate and up to date, chase progress on open items, verify fixes in the field, and produce the regular reporting that shows where operational problems are concentrated.

Key Responsibilities

  • Collect and log operational issues on a daily basis from field teams, Smart Drivers, call centre, customer feedback, monitoring systems and incident reports.
  • Classify and prioritise incoming issues according to the defined taxonomy and severity criteria; ensure every issue is recorded with complete, reproducible detail.
  • Perform first-level analysis: gather logs, video, route and vehicle data, reproduce the scenario where possible, and identify preliminary cause before escalation.
  • Raise well-documented issue tickets to the AD, Product and Technical teams, and follow up daily on open items.
  • Track resolution status against SLA; chase overdue items and escalate blockers to the LiveOp Management Lead.
  • Verify fixes in the live environment and confirm closure with the reporting party; monitor for recurrence.
  • Maintain the accuracy and completeness of the issue backlog and supporting documentation.
  • Produce daily and weekly issue reports covering volume, category distribution, ageing and resolution status.
  • Support root-cause reviews of major or repeat incidents and contribute to improvement proposals.
  • Work closely with field operations and the call centre to close the feedback loop with front-line staff and clients.

Requirements

  • Bachelor's degree or diploma in Engineering, Computer Science, Operations, Logistics or related disciplines.
  • Experience in operations support, technical support, product operations, QA or a similar issue-handling role.
  • Experience in autonomous driving, smart mobility, logistics, last-mile delivery or technology platforms is a plus.
  • Strong attention to detail; able to document issues clearly and completely so engineering teams can act on them.
  • Comfortable working with data - logs, dashboards, spreadsheets - to support analysis.
  • Proactive follow-up habit; persistent in chasing open items to closure.
  • Good communication skills across field, technical and client-facing teams.
  • Business-level English required; Chinese (Mandarin) is a strong plus for working with the AD and Product teams in China; Arabic is a plus.
  • Proficiency in MS Office; familiarity with ticketing or data-analysis tools (e.g. Jira, Excel) is preferred.
  • Willing to work shift patterns or provide on-call support in line with live-operation coverage requirements.
  • Valid UAE driving licence preferred; able to attend field sites as required.

Key Performance Indicators

  • Issue logging accuracy and completeness
  • Response and follow-up timeliness on assigned issues
  • On-time closure rate against SLA
  • Quality and punctuality of routine issue reporting

Benefits

Competitive base salary + performance bonus + company benefits package according to company policy