Nexthink Specialist - Abu Dhabi

Job Description

Linking Humans is working with a global enterprise to recruit a Level 2 NOC Engineer with specialist expertise in Nexthink . If youre passionate about monitoring automation and proactive end-user experience management at scale this could be your next move.

The Role

As a key member of the operations support team youll play a critical role in maintaining optimising and advancing the organisations digital end-user monitoring and experience strategy using Nexthink and related technologies.

Youll support real-time infrastructure monitoring integration with enterprise platforms develop automations and lead advanced troubleshooting across a complex enterprise landscape.

This role is based on-site during business hours and includes participation in a 24 / 7 on-call rotation for escalated support needs.

What Youll Be Doing

Manage and support Nexthink in a high-availability enterprise-grade production environment

Design implement and fine-tune dashboards reports alerts and proactive monitoring capabilities

Lead platform upgrades patching automation and health checks

Integrate Nexthink with major platforms such as ServiceNow ScienceLogic Dynatrace Azure AWS VMware and Office 365

Create and manage custom PowerShell scripts and workflows

Monitor and analyse logs events and business service KPIs

Ensure end-to-end visibility across client devices virtual infrastructure and critical applications

Contribute to incident resolution root cause analysis and service improvement

Participate in project workstreams and collaborate across infrastructure and cybersecurity teams

What Were Looking For

Minimum 5 years experience in enterprise IT environments with a focus on digital end-user infrastructure

At least 5 years of hands-on expertise in Nexthink platform management including design customisation integration and automation

Advanced knowledge of scripting (PowerShell) monitoring tools and log analytics

Proven ability to work across large-scale environments involving Windows Linux virtualisation (VMware NSX) cloud platforms (Azure AWS) containers and enterprise networks

Experience integrating Nexthink with monitoring and ITSM tools (e.g. ServiceNow ScienceLogic SolarWinds etc.)

Deep understanding of infrastructure operations digital experience management and monitoring best practices

Strong communication and problem-solving skills

Preferred Certifications

Nexthink Professional Certification (mandatory)

Additional Notes

This is an on-site operational support role

Participation in an after-hours on-call rotation is required

Candidates must have a strong sense of ownership accountability and a proactive mindset

If youre a Nexthink expert ready to make an impact in a fast-moving enterprise environment wed love to speak with you.

Required Experience :

Unclear Seniority

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