Operations SupervisorADIB • United Arab Emirates
Operations Supervisor
ADIB • United Arab Emirates
4 منذ أيام
الوصف الوظيفيReview and approve transactions on customer account related services performed under centralized operation Inward & Outward fund transfer (salary, other payments, pension transfer, internal dept transfer and other centralized processes.) Handling the RPA BOT activities related to Bulk payments Managing the offshore activates related to Bulk payments Handling the MIS activities related to Bulk payments. Review all transactions against day end report, ensuring its accuracy and genuineness. Report any significant exceptions and / or deviations to department / division management for further instructions / guidance. Ensure that proper and organized storage of all department records is maintained and archival is done on a timely basis. Verify and approve the reconciliation of transactions / accounts, ensuring that corrective action is taken on outstanding items. Undertake training programs to improve knowledge to enhance role performance and provide training to junior staff. Assist the Team leader to maintain proper time standards, good team spirit and service standards. Ensure compliance to ADIB policies, procedures, guidelines, standards and maintaining high standard of operational controls Working with Department Head for work related automation process with involving other departments and teams (RPA-Automation’s process). Involve for department to complete the tasks related to monthly and periodically RCSA-GRC exercises for minimizing the risk factor and overall effective controls related to daily work. Involve for department periodically BCM (BIA-BCP-Call testing) tasks completion. Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement. Handling of customer disputes and inquiries. A thorough understanding of Bank’s Policies and product knowledge. Good understanding of technological issues with sound analytical ability & PC skills. Effective communication skills in English & preferably in knowledge in Arabic. Ability of work independently with minimal supervision. Knowledge of payments process & relevant systems. 2-3 years of banking experience with relevant experience in remittances / Payments function.
Role : Operations Supervisor
Location : Dubai
Role Purpose :
Working as an authorizer / checker for bulk fund transfer, CB UAEFTS and other operational activities.
- Assist the department manager to ensure the smooth and secure functioning of department processes as per agreed Policies and Procedures and CB regulations and guidelines
- Assisting the Department Head with various Reports and other requirements related to the Unit and backing up during his absence
Key Accountabilities of the role
Specialist Skills / Technical Knowledge Required for this role :
Previous experience required (if any) :
إنشاء تنبيه وظيفي لهذا البحث
Operations Supervisor • United Arab Emirates
الوظائف المماثلة
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