Hostess

Hostess Job Location United Arab Emirates Duties To greet Guests and identify their specific reservation To register Guests ensuring that the necessary details are obtained i e name in full address whether company or private booking special rate allowances VIP charge details etc To collect guests details for database purposes To allocate guests according to reservations list ensuring that this is what the guest has booked or requested is provided in line with the Cycle of Service To seat guests in line with the Cycle of Service To implement a guest waiting list upon reaching full capacity To liaise with or alert management of any special allergy or dietary requirements To be familiar with all aspects of Group Reservations including but not limited to set menus allergy requirements birthday parties special functions etc To operate the phone system and the voicemail system as per guidelines To be fully trained and have an indepth understanding of our reservation system To ensure cleanliness of all menus daily To ensure that the par levels set for menus and other printed tools are always checked and that the venue does not run out of printed materials To ensure cleanliness and correct set up of the reception area