Overview
Magic Global Village, Dubai, United Arab Emirates
Role : Payroll Specialist - Freelance, Remote
Location : Global+
Department : Support & Leadership
Compensation : $7.00 / hour
About the client
A fast-growing, U.S.-based hospitality staffing platform connects restaurants, hotels, catering / event teams, and other operators with vetted professionals to fill shifts quickly and reliably. Operating nationwide in dozens of cities, the company supports high-volume, shift-based work with a streamlined, tech-enabled experience. The team values accuracy, speed, and exceptional service for both businesses and professionals.
Why does this role exist?
This role ensures accurate, timely, and compliant payroll for a high-volume, shift-based workforce, including complex adjustments, tips, and reimbursements. As the company scales, the Payroll Specialist will streamline investigations (such as W-2 suspensions) and handle employment verification requests with precision and confidentiality. The objective is to protect data integrity, minimize payroll errors, and deliver an excellent experience to internal stakeholders and the workforce.
The Impact you’ll make
Payroll Processing & Adjustments
- Process on-cycle and off-cycle payroll adjustments with a high degree of accuracy
- Calculate gross-to-net impacts for adjustments, ensuring correct taxes and deductions
- Enter, validate, and reconcile changes within the payroll platform before payroll close
Tips, Reimbursements & Compliance
Record and reconcile tips, service charges, and reimbursements within payrollApply correct taxable vs. non-taxable treatment per federal and state rulesPartner with Finance / Customer Success to resolve discrepancies quicklyInvestigations & Issue Resolution
Investigate and resolve W-2 suspensions and related data mismatchesReview exception reports, research root causes, and implement corrective actionsDocument findings and maintain clear audit trails for all resolutionsEmployment Verification & Documentation
Process employment verification requests submitted electronically or from scanned physical mailMaintain organized records, ensuring confidentiality and data protectionAdhere to company SOPs and compliance requirements for PII handlingCollaboration & Tools
Communicate status, blockers, and updates via Slack with speed and clarityFollow and improve payroll SOPs; suggest process and tooling enhancementsCoordinate cross-functionally to support smooth payroll cyclesSkills, Knowledge and Expertise
Required :
Hands-on experience utilizing the company’s payroll platform (hard requirement)2+ years of U.S. payroll processing experience in an hourly / high-volume or similar environmentProven ability to calculate payroll adjustments, including tips and reimbursementsWorking knowledge of W-2s, withholding, and taxable vs. non-taxable reimbursementsDemonstrated integrity and attention to detail when handling confidential informationWFH Set-Up : Computer with at least 8GB RAM, an Intel i5 core processor / AMD Ryzen 5 Processor and upInternet speed of at least 40MBPSHeadset with an extended mic that has noise cancellation and a webcamBack-up computer and internet connectionQuiet, dedicated workspace at homeYour Superpowers
Technical : Proficiency with payroll systems and spreadsheets (e.g., data validation, lookups, reconciliations); familiarity with U.S. payroll rules and forms; strong documentation habits; comfort working in SlackAnalytical : Sharp problem-solving skills, root-cause analysis, and error detectionOperational : Organized, deadline-driven, and reliable in high-volume environmentsCommunication : Clear, professional written and verbal communication with cross-functional partnersPersonal : High integrity, discretion with PII, and a continuous-improvement mindsetYou should apply if…
You take pride in getting payroll right the first time and enjoy investigative work when issues ariseYou thrive in a process-driven, fast-moving environment supporting a large hourly workforceYou value confidentiality, accuracy, and accountability, and you’re proactive about solving problemsYou communicate clearly in a remote setting and collaborate well over Slack and documented workflowsYou’re eager to learn the company’s specific platform and contribute to better, scalable processesWhat to expect
Work Setup
Remote positionMust have a reliable internet connection and a quiet workspaceRequired to provide own computer with Intel Core i5 or equivalent or higherWorking Hours
40 hours per week8 : 00 AM - 4 : 00 PM Pacific Time, Monday - FridayCompensation
$7 per hourNo benefits package includedBenefits
Other information : Referrals increase your chances of interviewing at Magic. Get notified about new Payroll Specialist jobs in Global Village, Dubai, United Arab Emirates.
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