Watch Manager – UAE

Job Advertisement : Watch Manager – Talent Pool (Fire & Rescue)

Make a difference every day

We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by “Bringing National Visions to Life”.

Your Opportunity

We are currently hiring Watch Managers (Fire & Rescue) who will be responsible for the management and performance of their watch (shift) in the provision of 24 / 7 Rescue & Firefighting Services (RFFS), including but not limited to : the provision of ARFF services to designated airfield to the specified International Civil Aviation Organisation (ICAO) Category, including civilian and military aircraft, provide SRFF services in response to incidents, including fire, building and facility emergencies, storms, gas leaks, burst water mains, motor vehicle accidents, hazardous materials and de-contamination tasks. Act as the Fire and Rescue SME to the contract management as required.

The ideal candidate should have the ability to manage a team, perform various tasks and work under pressure. They should possess excellent communication, organisation, time management and prioritizing, as well as leadership skills.

Serco is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.

Key Accountabilities

• Assumes the role of Incident Commander.
• Leads / Manages the crew of assigned vehicle(s) or equipment(s) in the performance of all firefighting, rescue or other required duties.
• Leads / Manages the crews of all assigned vehicles or equipment in the performance of all firefighting, rescue or other required duties during a multiple vehicle deployment incident.
• Directs the positioning of vehicles, the deployment of crews and equipment and manages tasks in response to emergency incidents.
• Responsible for operation of vehicle radio communications and for coordination with other emergency services vehicles.
• Responsible for all communication with the control tower and fire control room for all necessary clearances, instructions and incident information.
• Supervises the vehicle replenishment of water and agent / media tanks.
• Ensures the ongoing fire training of RFFS and ADF base personnel as required.
• Manages the assignment of RFFS personnel vehicle manning and general watch / shift duties, inclusive of rostering support.
• Conducts periodic tests, inspections, drills and exercises to ensure complete operational capability and readiness of the Rescue & Firefighting Service.
• Manages the daily operational serviceability, vehicle and equipment checks.
• Reports vehicle and equipment status including defects requiring attention to the Fire and Security Manager.
• Ensures all entries in station logbooks are correctly filed including the recording of standbys, crashes, fires, RTAs and all other incidents requiring RFFS personnel and / or equipment are entered into the incident log.
• Supervises the management of daily station duties to maintain a clean and safe working environment.
• Contributes to and provides SME advice to the development of Standard Operating Procedures, Work Instructions and other fire service documentation.
• Assists in the compilation of, or creates, required information for reporting purposes.
• Performs any other role associated duties as required and assigned by their line management.

Specific Requirements

AIRFIELD FIRE CONTROLLER

ICAO Supervisor / Watch Commander

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