Overview
We are looking for an experienced Product Site Reliability Engineer (SRE) to help ensure the performance, scalability, and reliability of our customer-facing products and platforms. The SRE designs resilient systems, automates workflows, and builds observability into the product lifecycle to enable fast-paced innovation without compromising stability.
Responsibilities
- System Reliability & Performance
Ensure availability, latency, scalability, and overall system health aligns with SLAs and SLOs.
Continuously improve monitoring, alerting, and observability capabilities.Lead root cause analysis and conduct blameless postmortems.Develop and maintain incident response playbooks to reduce MTTD and MTTR.Automation & ToolingAutomate operational tasks to reduce manual work and improve efficiency.
Build and maintain CI / CD pipelines and infrastructure as code (IaC) for seamless product delivery.Collaboration with Product & EngineeringWork closely with engineering teams to embed reliability into product design.
Promote best practices such as chaos testing, capacity planning, and progressive deployment strategies (blue / green, canary releases).Define, measure, and track key reliability metrics (SLIs, SLOs, error budgets).Identify and implement infrastructure and architectural improvements to enhance system resilience.Required Skills & Experience
Technical Skills
Deep knowledge of cloud platforms (AWS, GCP, or Azure).Experience with containerization and orchestration (Docker, Kubernetes).Proficiency in Infrastructure as Code tools (Terraform, Ansible, or similar).Expertise in CI / CD tools (e.g., Jenkins, GitHub Actions, GitLab CI).Familiarity with observability and monitoring tools (Prometheus, Grafana, Datadog, New Relic).Strong scripting and programming skills (Python, Go, Bash, or similar).Understanding of distributed systems, networking, and database reliability (SQL / NoSQL).Professional Skills
5+ years of experience in Site Reliability Engineering, DevOps, or Production Engineering.Strong analytical and problem-solving mindset.Excellent communication and collaboration skills across cross-functional teams.Demonstrated experience in incident management and conducting postmortems.Seniority
Mid-Senior levelEmployment Type
Full-timeJob Function
Engineering and Information Technology#J-18808-Ljbffr