Head of Technology GRC

Role : Head of Technology GRC

Location : Abu Dhabi

Role Purpose :

The Head of Technology GRC is responsible for leading governance, risk, compliance, quality assurance, and financial oversight functions within the Technology division. The role ensures that technology operations are aligned with enterprise risk appetite, regulatory requirements, and strategic objectives. A key mandate includes governing and overseeing the quality of relationships with business units, ensuring transparency, alignment, and accountability without direct involvement in delivery or operational execution

Key Accountabilities of the role

Technology Risk and Assurance Management

• Establish and lead a comprehensive technology risk management framework that encompasses risk identification, assessment, mitigation, and continuous monitoring, aligned with enterprise risk appetite and regulatory expectations.
• Maintain and govern the IT risk register, ensuring accurate mapping of identified issues to relevant risk categories and facilitating timely updates and reviews.
• Oversee the design, implementation, and optimization of control mechanisms to ensure effective risk mitigation across all technology domains.
• Develop and report Key Risk Indicators (KRIs) to provide actionable insights into the performance and resilience of technology processes.
• Govern the lifecycle of audit findings and self-identified issues, ensuring timely resolution, root cause analysis, and sustainable remediation.
• Conduct independent assurance reviews to evaluate the effectiveness of technology controls, processes, and risk posture.
• Coordinate and manage internal and external audit engagements, acting as the primary point of contact for audit teams and ensuring alignment with audit scope and objectives.
• Provide strategic oversight on risk-related initiatives, ensuring integration with broader governance and compliance programs.

Technology Compliance and Control Management

Technology ITSM Governance (Change, Release, Incident & Problem Management)

Monitor the effectiveness of ITSM processes from all angles—operational performance, compliance, risk exposure, and stakeholder satisfaction.

Technology Governance and Process Management

Technology Finance Governance

Business Relationship Governance and Oversight

Key Accountabilities of the role

Establish and oversee risk frameworks, registers, controls, and assurance activities.

Define and enforce compliance standards and controls across technology platforms.

Implement and monitor Change, Release, Incident, and Problem Management processes.

Develop and manage IT policies, performance metrics, and process frameworks.

Lead budgeting, financial planning, and cost control for Technology.

Oversee engagement quality, strategic alignment, and governance with business units.

Align governance, risk, compliance, and finance with enterprise objectives.

Specialist Skills / Technical Knowledge Required for this role :